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Declare cancellation

You can easily and directly submit your cancellation to us electronically via this form. 

Please provide the information required to allocate your order. After submitting the form, you will receive a confirmation of the receipt of your cancellation by email.

The use of this form is voluntary. You can also declare your cancellation in other ways, for example by email or letter. Further information can be found in our cancellation policy. Please note: The right of withdrawal does not exist for goods that are made to customer specifications or are clearly tailored to personal needs.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In the case of an order for multiple goods that are delivered separately, the withdrawal period begins on the day on which you or a third party named by you, who is not the carrier, has taken possession of the last item.

To exercise your right of withdrawal, you must contact us

Fischer Möbel GmbH
Dieselstraße 6
73278 Schlierbach
Germany
Tel.: 07021-72760
E-Mail: widerruf@fischer-moebel.odoo.com

by means of a clear statement, for example by letter or email, informing us of your decision to withdraw from this contract.

Alternatively, you can also declare the withdrawal via our online withdrawal form on our website: 

You can use the attached or the sample withdrawal form below for this purpose. However, the use of the sample withdrawal form is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs, without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract was received by us. Excluded from this are additional costs arising from your choice of a different type of delivery than the cheapest standard delivery offered by us.

For this refund, we will use the same payment method that you used for the original transaction, unless something else has been expressly agreed with you. In no case will you be charged any fees for this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract, either by sending them back to us or by handing them over in our store:

Fischer Möbel GmbH

Dieselstraße 6

73278 Schlierbach

Germany

The deadline is met if you send or hand over the goods before the fourteen-day period has expired.

You bear the direct costs of returning the goods. A free return label will not be provided.

The costs of returning non-packageable goods are estimated at a maximum of about 200 EUR.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary for checking the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not exist for contracts for the delivery of goods that are not pre-manufactured and for which the consumer's individual choice or specification is significant for their production or which are clearly tailored to the personal needs of the consumer. This particularly applies to custom-made products according to customer specifications. This exception corresponds to the statutory custom-made exception in § 312g Abs. 2 Nr. 1 BGB.

General information

Please avoid damage and contamination of the goods. Please return the goods in their original packaging with all accessories and packaging components if possible. Use protective outer packaging if necessary. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

These notes are not a prerequisite for the effective exercise of the right of withdrawal.

Sample withdrawal form

If you wish to withdraw from the contract, you can fill out this form and return it to us. The use of the form is not mandatory.

To:

Fischer Möbel GmbH

Dieselstraße 6

73278 Schlierbach

Germany

E-mail: shop@fischer-moebel.de

I/we hereby withdraw from the contract concluded by me/us for the purchase of the following goods:

Ordered on: _____________________________

Received on: _____________________________

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s), only if communicated on paper:

Date: _________________________________